Customers Frequently Asked Questions

Do I have to pay to get my quotes?

All the quotes provided by our suppliers are free of cost. You don’t have to pay anything to receive the quotes.

How many quotes will I get?

This will depend on the area you are currently living in and the area you want to move on to. We try to use the local removalist or storage facilities in your area to get you the best deals, because of this the number of quotes you will receive will depend on the number of suppliers we have in your locality. However we try to provide up to 7 quotes at any given time.

Does Move Finders provide all the quotes?

Move Finders do not provide any removals or storage service. Move Finders only acts as a liaison between You and the Service Providers. The quotes you will receive will be sent to you by removalists registered with Move Finders.

Do I have to pay Move Finders a service fee if I accept a quote?

No, you will not be required to pay Move Finders any thing. If you choose to accept a quote, you will only need to pay the suppliers for their services.

I did not see a payment page on Move Finders website, how do I pay for the quotes I have chosen?

Move Finders does not provide any transaction services. You and the supplier you have chosen will be responsible for making all the necessary payment arrangements.

Is insurance included in the quotes?

It’s important you check with the moving company to see if insurance is included. Most reputable moving companies will provide transit insurance.